Protection of Personal Data
1. Privacy and Security of Your Membership Information
At Turagentam, we are committed to protecting the privacy and security of all the information you provide when you become a member of our site. This information will not be shared with any third-party companies or individuals. Only you can access and modify the information you provide during membership. It is crucial to keep your membership login information secure to prevent others from accessing and altering it. During the membership process, all transactions are conducted within a 256-bit SSL secure area. The SSL Certificate ensures the security and integrity of the data between the server and client. This certificate allows secure communication between two computers, ensuring that the information is transmitted directly without being viewed by others.
From the moment you log into our site, an SSL session is initiated between the server and your browser. This session is a significant step in ensuring the security of user data and preventing unauthorized access. We implement various security measures and procedures to protect our members' personal information. For example, access to user accounts is regularly monitored, and necessary actions are taken when suspicious activities are detected. Additionally, regular backups are performed to ensure that user information can be quickly restored in the event of data loss.
Our company may periodically send campaign information, details about new products, and promotional information to our members and customers. Members can choose whether or not to receive this information during registration and can change this preference in the account information section after logging in. This way, our members can receive only the information they are interested in and avoid unnecessary notifications.
2. Credit Card Security
At Turagentam, the security of credit cardholders who shop on our sites is our top priority. Your credit card information is not stored in our system. When you enter the transaction process, you can verify that you are on a secure site by looking for the key or lock icon in the bottom bar of your browser. This icon indicates that you are on a secure webpage, and your information is encrypted and protected. This information is used only in connection with the sales process and in accordance with your instructions.
During the shopping process, the credit card information is encrypted with the 256-bit SSL protocol and transmitted to the relevant bank independently of our sites. If the card’s availability is confirmed, the transaction proceeds. None of the card information can be viewed or stored by us, making it impossible for third parties to access this information. The reliability of the payment/invoice/delivery address information of orders placed online by credit card is checked by our company against credit card fraud. Therefore, first-time orders from our sites require verification of financial and address/phone information before the procurement and delivery stages.
For this verification, the credit cardholder customer or the relevant bank may be contacted. Our SSL-certified online shopping sites use the virtual POS infrastructure of Turkey’s leading banks. A reliable online shopping site will provide a hotline or customer service and display clear address and phone information. This allows you to obtain detailed information on all matters and make an informed decision about the reliability of the online shopping service provider.
3. Email Security
Do not include your credit card number or passwords in emails you send to our Customer Service. Emails may be viewed by third parties, and our company cannot guarantee the security of information transmitted via email. It is important to be cautious with any information sharing. Email security is crucial for ensuring the safety of online communication. To protect the security of your personal and credit card information, avoid sharing such details via email.
4. Data Collection and Usage
Turagentam collects certain information during your visit to our site. This information is used to improve the user experience and provide more personalized services. The collected data may include IP address, browser type, visit duration, and the number of page views. This data is analyzed to understand how users interact with the site and to enhance our services.
The personal information collected may be used to respond to users' requests, provide customer service, and offer content and promotions tailored to users' interests. During the processing of users' personal information, we fully comply with relevant legal regulations and our privacy policies.
5. Cookies and Other Tracking Technologies
We use cookies and other tracking technologies on our site to enhance user experience and provide better services. Cookies are small text files sent to users' browsers and stored on their computers. These cookies allow us to recognize users when they return to the site and are used to remember user preferences.
Cookies help our site function more efficiently and assist us in understanding how users interact with the site. This information is analyzed to improve our site and provide better services to our users. Users have the option to reject cookies or receive notifications when cookies are sent by adjusting their browser settings. However, users should be aware that disabling cookies may affect the proper functioning of some features of our site.
6. Third-Party Service Providers
Turagentam may collaborate with third-party service providers to offer better services to our users. These service providers may be used for data processing, analysis, marketing, and other services. Third-party service providers can access only the information necessary to perform specific services and cannot use this information for other purposes.
When working with third-party service providers, we take all necessary precautions to ensure the security of users' personal information. These service providers are regularly monitored to ensure that they comply with our privacy policies and relevant legal regulations.
7. Data Security
Turagentam implements various security measures and procedures to ensure the security of users' personal information. Technical and administrative measures are taken to protect user data from unauthorized access, disclosure, alteration, or destruction. These measures include data encryption, access control, firewalls, and regular security scans.
Additionally, we regularly train our employees to ensure the security of user data. Our employees are made aware of the importance of protecting user information and adhering to our privacy policies. To prevent data breaches and ensure the security of user information, we continuously employ new security measures and technologies.
8. User Rights and Choices
Users have certain rights regarding the processing of their personal data. These rights include the right to access, correct, delete, or restrict the processing of your personal data. You also have the right to object to the processing of your personal data or request data portability.
If you wish to exercise these rights, please contact our customer service. We will evaluate your requests and respond in accordance with relevant legal regulations. Protecting user rights and informing users are priorities for Turagentam.
9. Changes to Privacy Policy
Turagentam may update its privacy policies from time to time. Updates may reflect changes in how we collect, use, and protect your information. Significant changes to our privacy policy will be announced on our site to inform our users.
It is important for users to regularly review our privacy policy. This way, you can stay informed about how your personal information is processed and protected. By continuing to use our site after changes to our privacy policy, you are considered to have accepted these changes.